Privacy Policy

Effective Date: 02/11/2025

The Carlos Rosario International Public Charter School (“we,” “us,” or “our”) values and respects the privacy of our students, staff, and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information. By using our services, including our website, registration system, SMS, and other platforms, you agree to the terms of this policy.

1. General Privacy Statement

We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. We collect and use your information to provide educational services, improve our operations, and communicate with you.

2. Information We Collect

We collect information from students, staff, and visitors in a variety of ways, including when you register for classes, use our website, subscribe to our newsletter, or engage with our other services.

A. Student Information System (SIS)

When you register for classes through our site we collect basic demographic information, including but not limited to:

1. Name

2. Date of Birth

3. Address

4. Email Address

5. Phone Number

6. Emergency Contact Information

This data is managed through an external, third party Student Information System (SIS) to ensure the integrity and security of student records.

B. Website Data

We collect basic website usage data to improve user experience and track engagement. This includes:

1. Google Analytics data (via Yoast SEO), such as page views, traffic sources, and device information.
2. Cookies and similar tracking technologies (refer to the “Cookies and Tracking” section below for details).

C. External Content and Features

Our website includes embedded content and external services, which may collect data independently. These include:

Embedded YouTube Videos: These videos are governed by YouTube’s privacy policy.
Swag Store: Managed by an external e-commerce provider. Please review their privacy policy for more information on how they handle your data.
Newsletter Subscription Form: We collect your name and email address when you subscribe to our newsletter. You can unsubscribe at any time using the link provided in each email.

D. Text Messaging Services

We may use Remind, Avaya, or other SMS platform to send important text message updates and announcements. When you opt into text messaging services, we collect and store your phone number. Messages are sent in accordance with the privacy and data protection policies of the respective platform.

3. How We Use Your Information

We use the information we collect to:

1. Provide and improve our educational services.

2. Communicate with you regarding class registration, updates, events, and announcements.

3. Monitor website performance and user engagement.

4. Offer relevant content and marketing through our newsletter and other platforms such as YouTube, Facebook and X.

5. Comply with legal and regulatory requirements.

4. Sharing of Information

We do not sell or rent your personal information. We may share your data with third parties under the following circumstances:

1. Service Providers: We work with vendors (e.g., Maestro, Constant Contact, and WP Engine) to support our operations.

2. Legal Compliance: We may disclose information when required by law or to protect our rights, safety, or property.

5. Cookies and Tracking

1. Our website uses cookies and other tracking technologies to collect data on website usage. You can control cookie settings through your browser or device preferences.

2. We use Google Analytics (via Yoast SEO) to track and analyze website traffic. This data helps us understand how visitors interact with our site and improve our content and services.

3. For more details on how Google collects and processes data, visit Google’s Privacy Policy.

6. Text Messaging (SMS) Services

In the conduct of our services, we may use one of two SMS services to send important text messages that minimally include updates, announcements, and reminders related to classes and events. This section explains our text messaging practices and your rights and options.

A. Messaging Frequency

We send messages as needed to provide essential updates. Message frequency may vary depending on school updates, announcements, and emergency notifications. On average, you may receive 2–5 messages or more per month.

B. Message and Data Rates

Standard message and data rates may apply based on your mobile carrier’s plan. The school is not responsible for any charges incurred by receiving our messages. Please check with your carrier for details on applicable fees.

C. Opting Out

You may opt out of receiving SMS messages at any time. To unsubscribe, simply text STOP in response to a received message. Once you opt out, you will no longer receive messages from us unless you re-enroll.

D. Assistance and Support

If you have any questions or need assistance related to our text messaging services, you can text HELP to:
Phone: 202-7974740
or send us an email at: crsupport@carlosrosario.org

We respect your privacy and do not share your phone number with third parties.

E. SMS Terms and Conditions

By opting into our text messaging service, you will receive text messages (SMS/MMS) to your mobile number. These messages may include responses to inquiries, real-time texts regarding our services and pricing, and appointment confirmations, as well as automated text messages related to your enrollment, participation in our programs, and/or access to information. Message frequency will vary depending on the conversation. Messages are intended to be informative and are not for marketing purposes.

We do not sell or share your phone number with third parties for advertising or solicitation.

F. Interruptions

Carriers are not liable for delayed or undelivered messages.

G. Opt-Out Options

You can opt out of receiving text messages at any time by replying with the word “STOP” to any message you receive. You will receive an SMS reply to confirm your cancellation, and you will no longer receive SMS messages from us. If you wish to opt back in, you can text ‘START’ to resume receiving messages.

H. Cost and SMS Help

Message and data rates may apply depending on your carrier, for any messages sent to and from us. If you have any questions about your text or data plan, please contact your wireless provider. For help or additional information, reply with the keyword “HELP” to any message. You may also contact us directly using the contact details provided above.

7. Data Security and Retention

We take reasonable measures to protect the security of your information from unauthorized access, alteration, disclosure, or destruction, however no method of transmission over the internet is 100% secure.

We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

8. Your Rights and Choices

You have the right to:

Access and review your personal data.

Request corrections to any inaccurate or incomplete information.

Opt out of marketing communications (e.g., newsletter emails).

Request the deletion of your personal data, subject to applicable laws and regulations.

To exercise your rights, please contact us at communications@carlosrosario.org.

9. Third-Party Websites and Services

As noted earlier, our website may contain links to external websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are intended for adults, including adult education students. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child, we will delete it as soon as possible.

11. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the “Effective Date” at the top will be revised accordingly. We encourage you to review this policy periodically.

12. Contact Us

If you have specific concerns about the use of our SMS systems, please follow the instructions listed in #6D above.

If you have questions or concerns about the remaining content of this Privacy Policy or our data practices, please contact us at:

Carlos Rosario International Public Charter School
1100 Harvard Street NW
Washington, DC 20009
Phone: 202-797-4700
Email: communications@carlorosario.org